Privacy Policy

At PAWSITIVE SNACK (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and make purchases on our eCommerce platform. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information when you use our site:

  • Personal Identification Information: When you make a purchase, subscribe to our newsletter, or create an account, we may collect personal details such as your name, email address, shipping and billing addresses, phone number, payment information, and other relevant data.
  • Non-personal Identification Information: We also collect data that does not identify you directly, such as browser type, device information, IP address, location, and browsing behavior.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our site and to remember your preferences. This helps us enhance your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and billing.
  • Customer Support: To provide assistance and respond to inquiries or issues you may have.
  • Marketing: To send promotional materials, newsletters, or updates about our products and services. You can opt out of receiving these communications at any time.
  • Improving Our Services: To enhance the functionality of our website, improve customer experience, and analyze trends and behaviors to make informed business decisions.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) who assist us in operating our website and fulfilling orders. These providers are obligated to protect your information and use it only for the purpose of providing their services.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our site policies, or protect our rights, property, and safety, as well as those of others.

4. Security of Your Information

We implement a variety of security measures to ensure the protection of your personal information. This includes encryption, secure servers, and regular updates to our security protocols. However, no online transmission or storage system can be completely secure, and we cannot guarantee absolute protection.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
  • Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). You can exercise these rights by contacting us at contact@pawsitivesnack.com.

6. Third-Party Websites

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child under 13, please contact us immediately, and we will take steps to remove that data.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

PAWSITIVE SNACK
Email: contact@pawsitivesnack.com